Jenny Dazeley - Product and Contracting Manager SA and TAS
About AAT Kings: A century ago, the Australian outback was but a twinkle in most travellers’ eyes. But thanks to visionaries like the Pyke family and Bill King, the way we explore the Land Down Under was about to change in unimaginable ways. Over the coming decades, maps were unfolded, desert cruisers and coaches were customised, and guides were trained. From humble beginnings, the company now known as AAT Kings was going places few had gone before, pioneering new paths across Australia and New Zealand and taking intrepid travellers on a wild and wonderful ride.
We’ve come a long way and clocked a few kilometres in the process. But some things will never change. Like our spirit for adventure. Our oh-so-knowledgeable Directors. The local characters we meet (and will never forget) along the way. The epic, goosebump-inducing stories we’re told by First Nations guides. The life-changing experiences on offer – the kind that only 100 years of exploring affords. We’ve never been more passionate about our next discovery. Join us, and fall in love with Australia and New Zealand all over again.
Marlene Portelli - Product Manager
For over 60 years, Abercrombie & Kent has been a pioneer in luxury travel, crafting unforgettable journeys across all seven continents. Established in Melbourne in 1986, our Australia & New Zealand offices are staffed by a dedicated team of local experts who craft bespoke travel experiences for discerning individuals across FIT, tour series, ad-hoc groups, MICE and cruise segments. From the rugged beauty of the Outback and the Great Barrier Reef to New Zealand’s majestic fjords and wine regions, we deliver immersive, insider access to the most extraordinary places. Our long-standing relationships with local guides, luxury properties, and unique experiences ensure seamless service and authentic encounters. With 24/7 on-the-ground support, a commitment to responsible travel through A&K Philanthropy, and decades of regional expertise, Abercrombie & Kent is the trusted partner for travellers seeking style, substance, and discovery in Australia and New Zealand.
Jan Ta'ale - Head of Operations
Marzia Senzio - Operations Specialist - Famils
Across Australia is a highly respected Inbound Tour Operator servicing all Western International Markets, Japanese Group market.
We are known in the industry for our integrity and work with a wide range of suppliers, from small and boutique to large and mainstream, accommodation, touring, cruises, attractions etc.
Kevin Looney - APAC Lead
Over 100 years ago, the modern hotel chain was invented, and it dominated travel for nearly a century. Then, in 2008, we had an idea: what if we designed a way for people to book a home as easily as they could book a hotel? Since then, Airbnb has surpassed 2 billion guest arrivals and changed the way people travel. But a great trip is about more than the home you stay in. That’s why we’ve introduced: Airbnb Experiences – Explore a city with the locals who know it best. Airbnb Services – Incredible services to make your stay more special. All-new Airbnb app – A redesigned app that makes it easy to book homes, services and experiences - all in one place.
Sophie Anne Burton - General Manager
Alquemie specialises in creating bespoke and experiential luxury itineraries within Australia. Taking in urban, outback and coastal Australia, each trip we create is crafted individually and has its own unique character and influence, designed to appeal to the new generation high-net-worth traveller. Our goal is to leave every guest spellbound after their journey. With this in mind, we prefer to craft the entire experience from the moment you step onto our beautiful continent. This allows us to reveal the magic of our country through a carefully constructed itinerary that will enchant, educate and surprise. Our mantra: ‘anybody can book accommodation, where we add value is by layering in the magic’. We can help with private tours, special interest guides, luxury accommodation, yacht charters, dining, air safaris, light aircrafts, jets, helicopters, rail, private transfers and self-drives.
Tina Zhang - Travel Agency Manager
ANC Travel Pty Ltd, established in 2003, is an international travel company. We boast a robust customer base both locally and internationally.
Rachel Natta - Product Executive
ANZCRO is a family owned & operated Inbound Tour Operator who specialise in Australia, New Zealand & South Pacific selling to United Kingdom, North America, India, New Zealand and Australia with three offices located in Australia, NZ & UK. Our target market is FIT from mid-range to luxury accommodation. Our aim is to sell the entire package including sightseeing, attractions, accommodation and transport.
Lisa Taylor - General Manager
Bhawana Gupta - Tour Operations Executive Groups
Tulika Khare - Product Coordinator
Priyanka Ambure - FIT Tour Operations Executive
APTC is a leading inbound tour operator renowned for delivering tailor-made travel solutions with exceptional service and local expertise. Our product portfolio features a comprehensive range of accommodation options—from luxury and mid-range to budget-friendly stays—alongside private, small group, and seat-in-coach tours designed to suit every traveler’s style.
We specialize in crafting customized FIT itineraries and packages, as well as managing group travel, including series programs, ad hoc groups, cruise shore excursions, and special interest tours. With strong connections to an extensive network of trusted supplier partners, APTC designs engaging and seamless itineraries that cater to every client’s unique needs.
Whether it’s a bespoke journey or a group adventure, we ensure every experience is memorable, well organised, and perfectly aligned with the travelers’ expectations.
Susie Escobar Silva - Senior Product Executive
ATS Pacific was established in Australia in 1981 and is now recognised as a leader in inbound travel management in Australia. We have the most diverse international mix of clients; although almost 80% of our business originates from Europe, Scandinavia, United Kingdom and North America, we also have a number of important wholesale clients in the Middle East, South Africa, Japan and South America. We have an international reputation for exceptional and competitive service to the FIT, Group and Incentive travel markets. Our clients cover the globe, and, in many markets, they are the leading wholesalers of travel to Australasia. Our Destination Management teams provide creative experience and flawless delivery for all group, incentive, conference and shore excursion services. ATS Pacific offers an extensive eCommerce Solution for our Global Travel Partners – which delivers an ONLINE Booking Engine, XML connectivity and an Electronic Tariff.
Christopher Teh - Managing Partner
Australia and Beyond Holidays (AABH) is a leading inbound travel provider specialising in creating exceptional travel experiences across Australia and New Zealand. As a proudly Australian-owned company, we are experts in crafting unique itineraries that showcase the very best of these two incredible destinations. From our Melbourne office, we offer a range of inbound travel services globally, supporting travelers from all corners of the world. Our multilingual team is fluent in English and Chinese, with offices strategically located throughout Australia and key markets in India and Japan. We are also represented in the Middle East by Kosmos Connect. In addition to our core services, AABH offers specialised products for travel agents seeking to expand or establish their Australian-focused travel business.
Leon Ellas - Managing Director
Christopher Ellas - Business Development Manager
Australia and Worldwide Travel is an Inbound Tour Operator providing value-for-money solutions to the travel industry, with extensive FIT, Group and Conferencing experience. We specialise in offering expertly tailored itineraries that will suit the customers’ needs and requirements. We service both Eastern and Western Markets.
Tara Norton - Director
Beyond the Blue is a boutique travel specialist (DMC) that offers refreshingly unique tailor-made journeys throughout Australia, New Zealand and the South Pacific region.
We prefer to work with boutique operators including bed and breakfast, self-contained and lodge properties, while including many activities within our itineraries of a small group or private nature, providing real insight into each region, an individual touch and good old fashioned value for money.
BTB has a loyal base of agencies and tour operators located around the world, with main markets being North America, UK and Europe.
Alan Lai - Director
Jenny Zhang - Sales Manager
At Cathay Uexpress Group Pty Ltd, we deliver premium inbound travel services tailored to the needs of international visitors to Australia. Since 2011, our Sydney-based team has supported over 60,000 travellers annually with end-to-end solutions including itinerary planning, accommodation, transport, and curated experiences. As an ADS-accredited agency and strategic partner of China Eastern Airlines, we maintain strong relationships with tourism bodies and focus on high-quality service delivery across FIT, group, student, and business travel segments. Our commitment to excellence, cultural insight, and operational reliability positions us as a trusted partner in the Asia-Pacific travel trade.
Kelly Xue - General Manager
Alice Wei - Operator
Dixon Travel and Tour Pty. Ltd is one of the most successful travel companies in Australia. Through over more them 20 years of hard work, our experienced team has won a strong market brand image with diverse, high-quality, affordable travel programs, and personalized services. We provide the highest quality and fast service to customers in the China and Taiwan market.
Joe Fong - Director Distribution
Equity Travel began in 2003 as an inbound tour operator, focused on leisure groups from the China market. Now working with select premium agencies in China to deliver high-end group travel, we now also cater to MICE, independent travellers, corporate/government delegations and offer tailored luxury experiences to discerning clientele.
Gabrielle McCarthy - Travel Designer
Alex Valassis - Travel Designer
Exclusive Travel Group began in New Zealand over 20 years ago under the leadership of our founder Rob young. ETG crafts bespoke, luxury itineraries for discerning travellers coming to Australia and New Zealand from the world over. ETG's biggest market is the US, and we primarily manage FIT and family groups. We work closely with the client, and our tourism partners through the planning stage and during their time in-country to ensure a perfectly suited and seamless travel experience.
Prevania Pdayache - Market Manager
Expedia Group powers travel for everyone, everywhere through our global platform of leading travel brands, including Expedia, Hotels.com, Vrbo, and Wotif. We partner with thousands of accommodation providers across Australia and around the world to connect them with millions of travelers. Our mission is to bring the world within reach by delivering innovative technology, data-driven insights, and marketing solutions that help our partners grow their business and enhance guest experiences.
Jenny Ryan - Contracting Manager
Flight Centre is one of the world’s largest travel retailer with more than 425 retail stores globally, mainly in Australia, New Zealand, United Kingdom, USA, Canada and South Africa, and a network of 3,600 plus travel agents, and growing as our International borders are opened. Blending innovative technology with personalised expert advice, our stores and online presence are constantly evolving to meet our customers where they are, whether that’s in person, over the phone, via the app, on social or online. Flight Centre stores can be found in every major city and shopping district, so when you partner with us, you can reach customers both in person and online, unlike our digital-only competitors.
Tim Zhang - Manager
Irene Xue - Staff
For over 60 years, Abercrombie & Kent has been a pioneer in luxury travel, crafting unforgettable journeys across all seven continents. Established in Melbourne in 1986, our Australia & New Zealand offices are staffed by a dedicated team of local experts who craft bespoke travel experiences for discerning individuals across FIT, tour series, ad-hoc groups, MICE and cruise segments. From the rugged beauty of the Outback and the Great Barrier Reef to New Zealand’s majestic fjords and wine regions, we deliver immersive, insider access to the most extraordinary places. Our long-standing relationships with local guides, luxury properties, and unique experiences ensure seamless service and authentic encounters. With 24/7 on-the-ground support, a commitment to responsible travel through A&K Philanthropy, and decades of regional expertise, Abercrombie & Kent is the trusted partner for travellers seeking style, substance, and discovery in Australia and New Zealand.
Farzana Bhada - Land Contracting Manager
Helloworld Services Pty Limited is the central contracting entity for the Helloworld Travel Limited group, sourcing and managing global contracts on behalf of our inbound and wholesale brands.
Our trusted portfolio includes:
Inbound: AOT Inbound, ATS Pacific, Experience Tours Australia (ETA) in Australia and New Zealand
Wholesale: VIVA Holidays (Australia), GO Holidays (New Zealand), ReadyRooms (B2B hotel booking portal for travel agents), Williment Travel Group, My Way Travel & Events, Creative Cruising, and CruiseCo
Our Inbound division is the largest in Australasia, representing and distributing partners’ products to over 4,500 agents in 77 countries.
Our Wholesale division is the leading network in Australia and New Zealand, connecting with more than 2,700 members across our retail brands and networks, including fully branded outlets, Associates, Helloworld Business Travel, Magellan Travel, The Travel Brokers (NZ), Mobile Travel Agents, and the My Travel Group.
With unmatched reach, scale, and expertise, Helloworld Services connects South Australian tourism products to a powerful global distribution network, driving awareness and sales through both inbound and wholesale channels
Nicholas Hawksley - Product and Marketing Manager
Infinity Holidays gives you and your customers access to the world’s best travel products tailored to your business. With over 40 years of experience in the travel industry, we provide a seamless all-in-one platform designed to simplify your travel offerings, no matter the size of your operations. From hotels and cruises to beach getaways and theme park holidays, we offer an extensive range of travel products to help you deliver exceptional value to your customers. With unbeatable depth, breadth, and availability, we ensure you have the right options at the right time. Our dedicated support team and personalised analytics empower you to optimise your offerings and drive business growth.
Stephanie Ahrens - Supply and Commercial Executive
Intercruises Shoreside & Port Services is part of the TUI Group. Global business offering ground handling and port operations services to the cruise industry, operating in over 50 countries and 400 ports. Intercruises is the world’s leading provider of official cruise line shore excursions and works with all cruise lines.
Rachel Kiely - Business Development Manager
Klook is a leading global travel and experiences platform, partnering with thousands of tourism operators worldwide to connect their products with millions of travellers. With a strong presence across South East Asia, Klook provides partners with seamless solutions for distribution, marketing, and customer engagement, ensuring your experiences remain front of mind for today’s digital-first travellers.
Denton Su - Destination Manager
New Star Travel Services has established since 2012; we focus on South China market and are considered as one of the largest inbound tour operators for China market. We are based in Sydney, specializing in Australia and New Zealand as premier tour destinations, package, corporate, incentive, and customized itineraries are our target market segments. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus improving operation efficiency. As experts in inbound tour, New Star Travel Services is involved in every stage of sales, marketing, quotation, and operations. At New Star Travel Services, we are continually expanding upon our knowledge and services to develop new markets and customers.
Sandra Feustel - General Manager Product
Tammy Nguyen - Product Executive
Pan Pacific Travel is a privately owned Australian Destination Management Company. Established in 1976, we are now one of Australia’s leading inbound operators with a strong reputation for service, innovation and integrity.
Pan Pacific Travel is a full-service operation, handling Special Interest & Series Groups, as well as FIT’s.
With major clients in Europe, the U.K, North America, and South Africa, we have the necessary knowledge and expertise to anticipate the needs of clientele from all key markets seeking inbound tourism services to Australia.
In July 2016 Pan Pacific Australia acquired Finesse South Pacific Travel, a highly regarded inbound company that has been operating since 1995 and is Australia’s leading operator in the Latin markets with an extensive customer base throughout Spain, Italy and South America.
While large enough to secure the best available rates, Pan Pacific Travel is small enough to provide high-calibre personalised service, with senior management actively involved in day-to-day operations.
Barry Warner - General Manager
Zane Batson - Luxury Travel & Cruise Designer
At Planetdwellers, we proudly offer inclusive and tailored travel experiences across South Australia, designed to celebrate diversity and showcase the region’s unique charm. From curated wine and wildlife tours through the Barossa and McLaren Vale, to immersive cultural journeys on Kaurna Country and coastal escapes along the Fleurieu Peninsula, our itineraries highlight the best of SA’s natural beauty, gourmet offerings, and welcoming communities. Whether you're planning a romantic getaway, a group adventure, or a bespoke event, our team brings over 80 years of combined travel expertise to ensure every detail is seamless, safe, and unforgettable.
Lisa Guo - Operation Manager
Great Holidays is an inbound travel agent based in Sydney. We specialise in the Asian market, mostly in Taiwan, China, S.E. Asia and Hong Kong. Our main focus is on tour groups for both leisure and incentives. We also operate our own day tours for FIT customers.
Dean O'Leary - Account Manager
Qantas Group Accommodation is the accommodation platform incorporating the brands of Qantas Hotels, Qantas Holidays, Jetstar Hotels & Jetstar Holidays.
We offer over 4 million Qantas Frequent Flyers and over 2 million Jetstar subscribers a choice of over 400,000 hotel and resort options worldwide – with 4,700 within Australia.
As part of the Qantas Loyalty business and with over 30 years of innovation and loyalty experience, we can offer unrivalled partnership opportunities. Our unique data and analytics capabilities give us an in-depth understanding of our members and together with our continued commitment to our product development has driven growth since launch in 2012.
Liz Crowley - Product Manager
Jacob Iwikau - Product Manager
Scenic Luxury Cruises and Tours has operated coach tours in Australia for almost 40 years. We offer coach touring in conjunction with train journeys in South Australia. The destinations are bought to life through a range of exclusive Scenic Enrich experiences.
Ammi King - Product Coordinator
Alana Macrow-Cain - Business Development
Daniel Giffney - Operations Manager
Established 1986 with the mission of ’enriching and inspiring by creating extraordinary journeys’, Southern Crossings are internationally-awarded leaders in bespoke luxury Australia travel for the most discerning travellers. Honeymooner, family or Ultraluxe traveller, each itinerary starts with a blank canvas and is curated to suit the clients' preferences and interests.
David Armour - Operations Manager
Operating since 1991, we are a privately owned and operated full service Inbound Tour Operator and DMC. Every itinerary we create is customised for your client, whether an individual, Special Interest Groups, Special Events and Incentives. We offer an easy-to-use online booking system for our wholesale partners and have our own Sales Support Offices with Peter and Aidan Askin in North America, Valerie May based in London for the UK, Europe and Scandinavia markets, and Ruben de la Fuente here in Sydney overseeing our Latin Markets. Southern World also have operations in New Zealand and Fiji.
Petra Steinig - Managing Director
The Travel Insiders is a boutique inbound/incoming agency (DMC) specializing in luxury and mid-range, golf, families and self-drive travel. We tailor each trip with all aspects to make it a seamless journey and offer full service: accommodation, touring, guides, transfers, rental cars, private charter planes and cruises. We don’t run any booking websites and don’t disclose net rates. We are pure ITOs, and our clients are travel wholesalers in Europe.
Kristy Malapa - Industry Relations Manager
Tourism Australia is the Australian Government agency responsible for promoting Australia as one of the world’s most desirable travel destinations. Working across 15 key international markets, the organisation inspires global travellers through award-winning campaigns, trade partnerships, and aviation collaborations. Showcasing Australia’s unique strengths – from stunning landscapes and vibrant cities to Aboriginal culture, food and wine, and iconic wildlife – Tourism Australia drives demand for leisure and business travel. With a clear vision to grow the visitor economy, the agency plays a vital role in connecting international travellers with Australian tourism operators and experiences.
Ellyanne Carnell - Area Manager Oceania - Accommodation
Traveloka is Southeast Asia’s leading travel platform, offering a comprehensive suite of products including flights, accommodation, attractions, airport transfers, and lifestyle experiences. Serving millions of users across Indonesia, Thailand, Vietnam, Singapore, Malaysia, and the Philippines, as we as domestic travellers. Traveloka makes it easy for customers to discover, book, and experience travel with confidence.
Kathryn McDougall - Snr Destination Manager
As the leading marketplace for travel experiences, we believe that making memories is what travel is all about. Viator makes it easy to explore more than 300,000 travel experiences—everything from simple tours to extreme adventures, and all the niche, interesting stuff in between. And with real traveler reviews, industry-leading flexibility, and 24/7 customer service, it's easy to book with confidence.
Denis Pavageau - Director
Voyageurs du Monde is the number 1 in France specialised in true tailor-made travel agency.
Shirley Pan - Business Development Manager
Winglong Travel Pty Ltd Based in Sydney and operating for over 30 years, Our Company has gained recognition from the State Administration of Foreign Experts Affairs of P.R of China to bring in Chinese government and large corporation delegations into Australia and New Zealand for trainings, visits and study tours.
Terry Tarraran - Travel Manager
Worldstar Travel is a specialist inbound travel operator based in Australia, delivering tailored travel solutions to international markets across Asia, Europe, and North America. With a focus on high-quality service and cultural insight, we partner with global wholesalers, travel agents, and tour operators to design and manage FIT and group itineraries throughout Australia, including premium experiences in South Australia. Our commitment to reliability, flexibility, and seamless execution makes us a trusted partner in the global travel trade.