Code of Conduct

Participation in a South Australian Tourism Commission (SATC) supported trade event (SATC Event) is conditional upon compliance with this Code of Conduct (Code).

The Code establishes the expected standards of behaviour for all individuals participating in SATC Events, including but not limited to staff, delegates, industry partners, contractors, suppliers and volunteers.

This Code applies to all conduct occurring in connection with an SATC Event, including:

Official event activities;
Networking and social functions, travel and accommodation arrangements associated with the event; and
Any communication or engagement occurring in person or via digital or virtual platforms.

SATC is committed to providing a safe, inclusive and professional environment for all participants.

1. Standard of Professional Behaviour
All participants are expected to conduct themselves in a professional, respectful and responsible manner at all times.

Participants must:

Treat others with respect, courtesy and consideration, fostering a collaborative and inclusive environment;
Behave in a manner appropriate to a professional business setting, including appropriate dress, communication and conduct;
Take reasonable steps to ensure their own health and safety, including the responsible consumption of alcohol where applicable;
Comply with all applicable laws, venue requirements, policies and directions issued by SATC or event organisers; and
Report any behaviour or situation that may pose a risk to safety, wellbeing or professional standards.

2. Unacceptable Behaviour
Unacceptable behaviour includes any conduct that is inappropriate, unsafe, unlawful or unprofessional. This includes, but is not limited to:

Harassment (including verbal, physical or psychological conduct that intimidates, alarms or causes distress);
Discrimination on any basis, including but not limited to race, gender, age, disability, sexual orientation, religion, cultural background or any other protected attribute;
Sexual harassment, including unwelcome advances, requests for favours or any conduct of a sexual nature that is unwelcome;
Intimidation, bullying or threatening behaviour of any kind;
Physical violence or unwanted physical contact;
Offensive, defamatory or inappropriate language, gestures or communications;
Displaying or sharing inappropriate or offensive materials;
Disruptive, aggressive or anti-social behaviour;
Excessive alcohol consumption resulting in impaired or unprofessional conduct;
Use or possession of illegal substances;
Serious or repeated failure to comply with SATC Event requirements, commitments or directions issued by SATC or event organisers;
Any unlawful activity; and
Damage to property or facilities.

3. Compliance and Consequences
SATC reserves the right to take any action it considers necessary to maintain a safe, respectful and professional environment.

This may include:

Issuing a warning;
Restricting participation in SATC Event activities;
Removal from the SATC Event; and/or
Exclusion from future SATC Events.

SATC may determine whether this Code has been breached and what action, if any, is appropriate in the circumstances. SATC’s decisions are final. Where SATC considers there is an immediate risk to the safety, wellbeing or experience of participants, SATC may remove a participant from the SATC Event without prior warning.

4. Reporting and Confidentiality
Any participant who experiences or witnesses behaviour that breaches this Code is encouraged to report it as soon as practicable to an SATC representative.

SATC will:

Assess all reports and may make enquiries or take such action as it considers   appropriate in the circumstances; and
Handle reports sensitively and maintain confidentiality to the extent reasonably practicable and permitted by law.

Appropriate action will be taken following any investigation.

5. Acknowledgement
By registering for, attending or participating in an SATC Event, participants acknowledge that they have read, understood and agree to comply with this Code. Participants acknowledge that SATC may take action under this Code where it reasonably considers a breach has occurred.